How to apply for availing e-grantz scholarship?
Students who comes under Postmetric category (+1 to Phd) You are requested to go to the e-grantz website -> https://www.egrantz.kerala.gov.in/. Click on " One Time Registration" for registering. Instructions are given in the page itself
How will I get the Student Login "Username and Password" ?
You will get the Login details by doing " One Time Registration " (Go to e-grantz website e-grantz .kerala.gov.in)
How do I retrieve the login details if I forget the password after doing One Time Registration ?
Username will be always your Aadhar Number. For getting Password, in Student Login you can update the password by clicking on " Forgot Password". https://egrantz.kerala.gov.in/Admin/forgot_password_student
What are the details required for doing "Forgot Password"?
The only details needed is your Aadhar number and Registered Mobile Number.
How do I update my mobile number in e-grantz website ?
Email-Id's of all district offices are given in the e-grantz website. Please send an email to the corresponding email-Id with Aadhar Number/Old Phone number/ New Phone Number for getting updated. https://egrantz.kerala.gov.in//Registration/contact_me
When I tried to do password reset, why it is showing password failed message ?
It could be because the registered mobile number with e-grantz website is different/incorrect
How can a student who do not possess an Aadhar Number can apply for e-grantz ?
Those student have to contact the District Office concerned of e-grantz in his/her province where he/she is studying https://egrantz.kerala.gov.in//Registration/contact_me
Is there any Login provided for Akshaya Centres for applying e-grantz scholarship?
No
What are the steps for applying e-grantz scholarship?
1. Complete One Time Registration 2. Login with the user credentials of the student 3. From Student Login complete the Profile creation 4. From Student Login - Add your qualification by clicking Add Qualification button. Click on the Apply for Scholarship link in Student Login for viewing the eligible schemes.
How can a student who have already applied for one course apply for other course?
Ans: You can use the option "Update Institution Details" to apply for other course when you have already applied for one.
Is there an offline mode available for submitting the application for scholarship?
Ans: No, only Online mode is permitted for submitting the application for availing scholarship.
How can I get the print out of the Application ?
Ans: You will be able to take the printout of the application after the completion of "Apply for Scholarship" procedure in "Student Login"
Is there any provision to check my application status ?
Ans: Yes, you can see "Track Application" menu in the Home page. By entering your registered Aadhar number and Date of Birth, it is possible for you to see the application status.
Which fields in the application form are mandatory ?
Ans: Fields provided with Red Asterisk (*) mark are mandatory.
What should be the type and size of the documents to be uploaded?
Ans: The file format should be in .pdf and size of the document should not exceed 100 KB
What should the Student do, if his/her course is not listed in the application ?
The student should contact his/her institution to add the courses.
What should the student do, if his/her institution is not listed in the application ?
The student should inform this to the institution and institution should get this done by contacting their e-grantz District Office.
What should I do if the desired Branch is not shown in the 3rd step of Profile under Bank details ?
You can send the IFSC code/ Branch Name and a copy of your passbook to the helpdesk email Id (egrantz3.0helpline@gmail.com) to get updated. Note: IFSC code is the 11 digit character that you can usually see on the Cheque and Passbook provided by the bank.
What would I do if Scholarship is not displayed in the "Apply Scholarship" link even after Profile completion?
It could be because you haven't added your Qualification details in the option "Add Qualification" of "Student Login"
Can I get the printout of the application after completing the Profile ?
No, You will get the Print of the application only after the completion of application in "Apply for Scholarship" link of "Student Login"
When is the amount credited to the Student Account ?
After the scholarship application is approved in the District Office, the payment will be initiated when the "Claim" gets approved. For monthly stipend/pocket money and other student scholarships, the payment will be initiated when the monthly attendance is marked by the institution. For other fees like tuition/exam/special fees etc. the payment is initiated after the approval of the claim statements generated by the institutions by the District Office. Disbursement will be done by the DIrectorate and the amounts will be credited to the accounts.
Who should send the Claim ?
The Institutions should send the Claim
Who is the Authority for approving the Claim ?
The Claim should be approved from e-grantz District Office where the Institution is located.
Is It possible to check the Claim status ?
You can check the claim status in e-grantz website by clicking the option " Track Application ". Also the student can view the claim status after login to the portal.
Is there any other option for availing the amount which was not credited due to error in Bank Account/IFSC code ?
Please Update "Failed Transaction Details" in the "Notice Board" option inside the "Student Login"
Can the Applicant "Edit" the application already saved ?
Yes, the applicant can Edit the application until it is forwarded to the next level by the Institution.
What are the factors to be noted before updating list of failed transactions shown in Notice Board ?
The reason for rejecting the claims are given in the failed transaction list of Notice Board. Before going for updation, please check the reason for rejection. If the issue is related to the bank account, correct the issue with the concerned bank before updating in eGrantz.
Where can we find the reason for rejecting the claims ?
Reason for rejection is given in the " Failed Transaction List " of Notice Board inside the Student Login
Who is the authority for renewing the course for more than one year ?
Renewal should be done by the Instituition where the student is studying.
What are the documents (certificates) required for applying a Scholarship ?
Details of document to attach are given in the " Apply for Scholarship" link inside the Student Login
From Where can the Institution clerk get the Login details of E-grantz portal ?
Pre-metric Institution clerk/Principal gets the Login Details from SC Block Office / BCDD Regional Office
Whether E-grantz Login details are available for all Pre-Metric Institution ?
No,As per department GO of each scheme
What are the formalities for availing the E-grantz login ?
Firstly, the Institution must register to Sampoorna Software
Whether all Institutions registered to Sampoorna Software can be able to apply for E-grantz Scholarships ?
No. Only for Government recognized Pre-Metric Institution.
How many Login's are provided for an Institution ?
Ans : 2 Logins are given for an Institution, One for the Institution Clerk and the other for the Principal
Is there a seperate login for SC/ST/OBC students in institution level
No. All these categories can be handled from the samelogin
What should I first do after getting the Login Details ?
Ans : You should add the "Classes" conducted by the Institution in the option "Add Course" under the menu "Principal--Login--Settings"
How can an Insitution clerk register a new student in E-grantz portal ?
Ans: The Institution Clerk can register new students through the "Add New Student" option inside their Login.
Why is it showing an error message as "Aadhar Mismatch" when adding a student through the option "Add New Student" ?
When you receive such an error message while adding a student, it might be because of incorrect Name, ie Student Name given in aadhar card and e-grantz portal is mismatching. In such cases, the Student who belongs to 1 ) SC category should submit a copy of Aadhar to SC Block Office. 2) OBC/OEC,OBC(H) category students should submit a copy of Aadhar to BCDD Regional Office. 3) ST category should submit the copy of Aadhar to ST District Office to get the Name corrected.
What should I do when shows Aadhar Number already exists message when attempted to Add a Student ?
Ans : It may be because the Aadhar number has already been registered in E-grantz portal. You can clarify this within the option "Registered Student"link in Institution Clerk Login
What should I do if the student details are not found in " Registered Student" option ?
You should contact with institution where he/she studied earlier and check their Registered student list. If the student is found in the previous instituion, use the "Student Admission from Other" option for registering these students.
What should I do if the student details are not available in the "Registered Student" option of the previous Institution ?
Ans : It may be because the student have already registered in "One Time Registration" form of e-grantz portal. In such cases, an email should be send to the E-grantz helpline (egrantz3.0helpline@gmail.com) to delete the registration.
What should I do when it gives the error message 'Admission Number' Wrong while trying to add a new student ?
Ans : In such cases, check whether the details of that particular student is entered in Sampoorna Software and is correct.
Why does it shows that the student details are incorrect eventhough the details are avavilable in the Sampoorna Software ?
Ans : Please check whether the Admission Number entered in the E-grantz portal and Sampoorna Software are the same and correct.
Why does it show incorrect student details despite given admission number in Sampoorna and E-grantz is same ?
Ans : It may be because the School Code entered is wrong. Check whether the School Code entered in the Institution Clerk Homepage and Sampoorna Software is same
Can the students who have registered through “Add New Student“ option avail scholarships ?
Ans : No, only the students who are eligible can avail the scholarship
Are the students who have enter Portal eligible for more than one scholarship?
Yes, On the basis of Caste/Class/Institution, students who belong to SC category are eligible to apply for more than one scholarship based on the norms of the department.
How can an eligible student apply for scholarship?
In Institution Clerk Login, you can see an option “Apply for Scholarship”. By clicking on this menu you will be able to APPLY scholarship for the eligible student .
How should those students who are eligible for more than one scholarship apply?
You have to apply separately for each scholarship through the “Apply for Scholarship” option .
What should I do when it is showing student class as “blank” while entering a student details through “Add New Student” option ?
You should add the CLASS through Institution Principal Login. i.e., Institution Principal Login ->Setting->Add Course.
What are the things to be taken care while entering a student data in E-grantz portal ?
The person (Institution Clerk) who is entering the student data should verify his/her category/caste/Income/class/Account details are correct.
Is it possible to edit the account details/class of a registered student?
Yes. The Edit option is given in “Apply for Scholarship” link for editing the details
Is it possible to edit the details which are forwarded from “Apply for Scholarship” option?
Yes, the application forwarded by Institution clerk is available under Principal Login’s “Application Verification” menu. Remove the application which you want to edit from that menu. Then you should be able to edit by Institution clerk in their Login.
Where is the Edit option given in Institution Clerk Login ?
“Edit” option is available in “Apply for Scholarship” option
Is it possible to Edit the application which was forwarded from Principal’s Login?
Yes, it is possible. The applications forwarded from Principal’s Login are sent to SC Directorate Office/Regional Office/ST Directorate Office will come under the option “Application Verification”. Remove the application which you want to edit from this option. Then it will be possible for the Institution Clerk to update it by clicking on Edit button.
What should i do if it is saying that bank account number already exists when trying to add a new student?
It may be because, the bank account details have been registered before. You can check this in the option “ Registered Student”.
What should i do if the registered bank account number is incorrect?
If the registered bank account number is incorrect, go to the option “Apply for Scholarship “, you can get it corrected from there.
What is the purpose of using “Promote” option in E-grantz portal ?
Promote option is used to PROMOTE a student from one class to another.
What should I do if a student fails in a class ?
When you promote a student, mark the failed students as “Mark as Failed”.
What are the things to be taken care of when you promote a student ?
Promote the students who are continuing in the same school only.
Is it possible to change the status which I wrongly “Marked as Failed” ?
No, you are not given the provision to edit. Send a mail to the E-grantz helpline (egrantz3.0helpline@gmail.com) to get it solved.
How can i do the registration of a student who came from another school ?
You can do registration through the option “Add Student Admission other”.
If a student has availed scholarship from one school in an academic year and moves to another school, can he/she avail scholarship from the new school ?
No, In an academic year, a student will be eligible to apply for scholarship from one school only.
Do I need to update marks of all students in eGrantz website?
No, you need to update the marks of students those who are eligible for scholarship on the basis of marks.
Where can I find the ”Application Verify” option in the “Principal Login” ?
It is given in the “Application Verification Pre-Metric” option under the “Application Verification” menu.
While verifying student’s details if there are mistakes in entry, is there any provision for correction?
No, In such cases Remove the application from Principal’s Login. Then it will be possible for the Institution Clerk for doing correction.
Where do applications forwarded from the principal’s Login go?
The applications of students who belongs to SC Category is forwarded to SC Block Office. The applications of students who belongs to OBC category is forwarded to BCDD Directorate. The applications of students who belong to OBC(H), OEC is forwarded to BCDD Regional Office. The applications of students who belong to ST, ST-OEC is forwarded to ST Directorate Office.
Is it possible to make corrections in the application which was forwarded by Principal ?
Yes, it is possible only if the application is removed from the concerned office. Then the Institution clerk will be able to make corrections.
How can i check the status of the applications which was forwarded ?
You can check the Application status in “Track Details” menu.
How can I check the Claim status ?
In Principal Login, you can see Disbursement List. Through this option you will be able to check the “Claim Status”.
How do I make sure that a student account is credited with the amount?
When you check the Disbursement List, if the status is success, then the amount is credited to that student account.
How can i update the status if it is showing “Status Failed” in Disbursement List?
It may be because of some issues in the bank details. You can update the Bank Details under the option “Failed List” through Institution Clerk Login.
Is there any option provided to make correction for the students who wrongly applied with Caste/Category ?
If the application is approved, please send an email to the e-grantz helpline(egrantz3.0helpline@gmail.com) from the department concerned.
Is it possible to apply for Postmetric scholarships from Institution clerk login ?
No, It is possible only from the Student Login for the psot-metric students.
What should Institution do with online Applications received ?
The online applications must be verified with original hard copy and if it is clear, then it should be forwarded to the Principal Login.
What should I do when Iam getting the message“Institution Fee not Set” while forwarding the application ?
When you receive the message as “Institution Fee not Set”, it is because the Course Fee have not set in Principal Login, make sure the Course Fee has been set from the Principal Login.
Is it possible to forward the application after setting the “Course Fee” in Principal Login ?
No, Once the course fee is set in the principal login, it should get approved from the concerned department. Then only, the institution clerk would be able to forward the application.
How can I check if fee is approved?
In Principals Login ->Setting Option->Add Course fee, you can check whether the fee is approved or not.
What should I do if fee column is “Zero” when forwarding the application from Institution Clerk Login ?
Please check the “With Effect Date” of fee and “Starting Date of Classes” of the related Course. Make sure that the “With effect Date” of fee should be followed by “Starting Date of Classes”.
How can it be corrected if the Starting Date of Classes is after the With Effect Date of the fee ?
For correction, please contact the concerned district office. They will update the With Effect Date.
Is it possible to do correction in the application which was forwarded by Institution clerk to Principal ?
No, correction is not possible through Principal Login. Revert the application from Principal Login to Institution Clerk. Then Institution clerk can make the correction.
Where do the reverted applications go from Principal Login ?
Those applications are available in "Revert Application" Link of Institution Clerk Login’s.
What should i do if found any mistakes in the attached documents ?
After correcting the application, it is possible to upload the corrected attachment through “Edit Attachment” option under Institution clerk login
What should i do if there are mistakes in Students Bank Account Details ?
If found any mistakes in Student’s Bank Account details, please inform the student about the mistake and inform them to update from Student Login and then take a new print out of the updated application and submit it to the institution.
Will the application get rejected if there are mistakes in the online application?
No, you cannot reject the application. Inform the student about the mistake .Rejecting the application is allowed only in the case of students who are not eligible for Scholarship.
How can i retrieve the application which was rejected?
Please send a mail to e-grantz helpline. (egrantz3.0helpline@gmail.com).
What to do for those students who do not apply on time?
Those students have to register in e-grantz website through student’s login and enter the student’s details. Then take the print out of the application and with a request letter submit it to the District Office.
Are those who have not completed the course is eligible for scholarship ?
No As per department GO
Is there any option given to edit the fee which was approved by District Office ?
Yes, It is possible only to reduce the fee amount. If you want to increase the fee amount, please contact District Office.
What should I do, if i get an approval from District Office
When you get approval, you can claim the Institution Fee/Hostel Fee/Supplementary fee etc through the option “Monthly Claim Generation” in Institution Clerk Login. Also will be able to claim for Contigency grant for students.
How can i claim for the student stipend?
In Student Login ->Monthly Attendance Statement, please mark the student attendance. You can claim for the stipend of the student.
Does the student get the stipend when I mark the Attendance?
No, only the student who possess 75% of attendance will eligible for stipend. (Note : have to enter the shortage Percentage)
Is it possible to change the Extension of Sanction Period/Accommodation Status of a student after approval ?
Yes, It is possible through Principal’s Login.
Do I need to forward “Monthly Claim Generation” every month ?
Tuition/Special/Exam fees shall be forwarded once. Hostel Fee/Contingency Grant/Supplementary Fee has to be forward whenever needed
Do I have to mark the attendance statement every month ?
Yes.
What is “Reverted Monthly Claim”?
If there are any mistakes found in the claims which are forwarded from Institution Clerk, The Principal/DD office can revert the claims from their login and send to “Reverted Monthly Claim” option.
How can it be possible to check whether the student’s monthly claims are forwarded?
In Institution Clerk login, you can check in Monthly Claim Chart”. There you can see the forwarded list of Students for monthly claim.
How can I check a Student’s Application/Claim Status?
You can check a Student’s Application/Claim status in “Track Postmatric” option of Institution Clerk Login.
Is it enough to take one-time approval for a course from DD Office?
No, You need to take approval for every Academic Year.
Does the student have to re-apply from the Student Login to get benefits of the second academic year?
No. The institutions can renew the applications for subsequent years.
How can I promote a student to Second Academic Year ?
In Institution Clerk Login->Promote Option, you can promote a student to second academic year.
Who is adding a new course in an Institution ?
Institution Principal can add new courses
How can a new course be added to the Institution ?
Principal’s Login->Settings->Add New Course. Through this option you can add a new course.
What shall I do, when a course name is not present in the E-grantz Database?
Please send an email to the concerned District Office with Course Name /Course Duration and other details
Will a student get benefits when a new course is added?
No. A student will receive the benefits for the newly added course only when SC/ST/BCDD department gives fee approval.
What Should I do to get fee approval?
First you should set the fee through the option Principal Login->Settings->Add Course Fee. Then attach the Government Order of this fee and forward to the concerned District Office.
How can I check if the forwarded fee details are approved?
You can check in Principal’s Login->Settings->Add Course Fee option.
What should I do, If “Hold” is seen while checking the fee Status?
In this case, please click on “Hold” button and attach the Government Order for the fees again.
Is it possible to forward a student application to concerned District Office without getting fee approval?
No, Application can be forwarded only after getting approval.
What can I do if find any mistakes in approved fee?
You should update the fee by contacting the concerned District Office before forwarding the Student’s Application.
Is it enough to take approval for a course once a year ?
If there is no change in fee, then one-time approval is enough.
Where can I submit the hardcopies of student’s application?
Submit the hardcopy of the application of SC/ST/General/OBC(H),OEC category students at SC District Office and ST/ST-OEC category students to ST District Office.
From where can I forward a student’s monthly claim /attendance statement after getting approval?
From Institution Clerk Login.
What can I do if there is any error in Monthly Claim/Attendance Statement?
Incase of errors, please inform the concerned District Office.
How can I update the accommodation status when application gets approved?
In Principal Login you can see “Change of accommodation” option, through that you can request for updating the accommodation status. The Status will get updated after receiving approval from the concerned District Office.
How can I extend a Student’s scholarship?
Student’s Scholarship can be extended through Principal’s Login
What should I do if a student discontinues the course?
In Principal Login, you can see “Course Discontinue” option .Through this option you can discontinue course.
Where can I find applications promoted by Institution clerk?
You can see the Promoted application in Principal Login’s “Renewal Application” Link
From where can I get the details of amount credited in Principal’s account ?
You will receive the details in Principal’s Login->Credit to Institution option.
What should I do if the amount displayed in “Credit to Institution” is not credited in bank account?
In such cases, please send a letter to Office of Directorate with an attached copy of bank statement.
Where can I verify the bank account details of the Institution documented in E-grantz website?
Details are available in Institution Clerk Login->HomePage->Institution Bank Details.
How can I update an Institution’s Bank account details?
You can update an Institution’s Bank account details by contacting concerned SC District Office.